Landmark Report: Challenges and opportunities: The road ahead for residential property professionals in 2025

Posted on27 November 2024

As we approach 2025, many property professionals are reflecting on the past 12 months and looking to the future.

Landmark's latest market research report, "Challenges and opportunities: The road ahead for residential property professionals in 2025", offers a deep dive into the current sentiment across estate agency, conveyancing, surveying and lending.

Key headlines from the report include:

Communication challenges: Poor communication among stakeholders hampers efficiency, particularly for estate agents, who spend 55% of their day chasing or being chased for updates (conveyancers: 43%, surveyors: 22% and lenders: 32%).

Tech as a transformative tool: Digitisation and technology can significantly improve productivity, especially among lenders, 67% of whom are prioritising the digitisation of processes to cut costs.

Consumer expectations: The average ideal timeline from offer accepted to completion for home buyers is just 8.5 weeks.

Looking ahead

With the government’s goal of building 1.5 million homes in the next five years, it’s crucial to assess what is needed to encourage greater collaboration and invigorate the residential market.

Download the full report below to uncover detailed findings and understand how your peers are reflecting on the past year and what issues are top of mind for 2025.

Burges Salmon has been an enthusiastic supporter of BLS for many years. BLS provides a valuable role in uniting and promoting the whole of the legal sector across Bristol to benefit both its members and the city. It facilitates collaboration across the sector to ensure that we can all make a difference. Whether that is driving important initiatives in, for example, Equality, Diversity and Inclusion and the use of new technologies, liaising with stakeholders and charities in our wider community or providing training to generations of lawyers, the service and support provided by BLS is invaluable. More recently BLS has taken a lead on promoting Bristol’s legal brand, encouraging legal and business services talent to come to the city, which in turn attracts clients and inward investment to our thriving and vibrant commercial community. BLS breaks down barriers and brings those in the profession together for the greater good. We are proud of our long-standing association with BLS.
Roger Bull - Managing Partner, Burges Salmon
Three things to say about my experience of working with Bristol Law Society. Their central team, council members and general hangers-on are just about the nicest, most generous group of people working in the legal sector today. The numerous events, awards, socials and conferences I’ve had the pleasure to attend over the years have been, without exception, top quality and supremely organised. And, thirdly, they consistently exceed and challenge the boundaries of what lawyers might assume a regional Law Society will restrict activities to – from a hugely successful charitable school meals drive to corporate social responsibility and diversity campaigns to being joint architects and coordinators of the region’s unique Bristol+BathLegalTech group, which it has been my privilege to co-chair for the last five years.
Chris Bull - Principal, Edge International
As one of the leading Insurance brokers for law firms in the UK and with a large presence in Bristol it seemed only natural for us to support the Bristol Law Society. Bristol Law Society is one of the oldest and most vibrant of the Law Societies in England and Wales. We are pleased to be working with them on important matters relating to law firms’ liability insurances and Risk Management. From Sole Practitioner to Top 20 law firms we are sure our two organisations can provide excellent support and assistance for the challenges faced by the legal profession.
Matthew Baker - Financial Lines Group, Howden Insurance Brokers Ltd
Joining BLS in 2013 and becoming President in 2018/19 has created many longstanding friendships and business relationships, whilst also unlocking doors to other opportunities in the City. BLS enabled a perfect balance of professional development and also opportunities to give back to the legal and wider community. I am pleased that my Firm has supported BLS in many capacities since 2013 and continues to do so.
Nicholas Lee- Managing Director of Paragon Costs Solutions and Past President of BLS